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Courier

Personnel engaged in express collection, delivery, customer information collection, relationship maintenance and business promotion.
Training Level
? Level 5/Junior
? Level 4/Intermediate



People Suitable
? College students
? Employees who would like to further enhance skillsets
? Individuals who are interested in undergoing career transition training



Knowledge System Framework

Courier (Level 5)
? Professional ethics and basic knowledge
? Customer service communication skills
? Etiquette 
? Customer relationship management
? Self-healing for psychological crises in the workplace
? Information processing technology
? E-commerce logistics overview
? Supply chain and logistics management
? Courier core skills intensive training

Courier (Level 4)
? Professional ethics and basic knowledge
? Customer service communication skills
? Etiquette
? Customer relationship management
? Self-healing for psychological crises in the workplace
? Information processing technology
? E-commerce logistics overview
? Supply chain and logistics management
? International logistics and international trade
? Courier core skills intensive training



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